BIRD is a dynamic niche PR agency that helps visionary luxury travel and hotel brands launch, grow and protect their reputations. We work as passionate ambassadors for our clients to deliver high-impact campaigns that encompass publicity, digital, social and tastemaker engagement alongside travel industry exposure and brand consultancy. We are a small, energetic and tight-knit team of thirteen PR professionals and industry influencers with clients located in all corners of the world. Our values and ethics drive us, our clients inspire us, and our teamwork unites us.

If you feel aligned with the brands we represent, and our company culture, please send a considered application outlining what skills and experience you could contribute to the agency to

Account Manager

We are looking for an experienced and dynamic Account Manager to join our team to work on some exciting new client wins and help us transition into our next exciting growth chapter. This is a really fantastic opportunity to join a thriving agency, with an excellent reputation and an enviable client list, that is on an upwards growth curve.

As an Account Manager at BIRD you will:

  • Have approx 3-4 years’ experience working with luxury travel brands in a communications role. Some prior experience in marketing and editorial roles would also be valuable
  • Be passionate about travel and hospitality with a solid understanding of the ins and outs of the industry
  • Understand the luxury consumer and how to influence them on and offline
  • Have an excellent understanding of how the media works and how to pitch effectively, and a strong network of journalists, bloggers and digital influencers to activate across travel, lifestyle, design, wellness and gastronomy sectors
  • Have strong client management skills and feel confident managing up to directors, while managing and training up account executives
  • Be a confident networker with a sociable and tenacious nature
  • Be a creative thinker able to develop unique story angles, events and partnership opportunities
  • Be a strong writer able to draft and edit compelling press releases, media pitches and blogs
  • Have a love for media pitching and finding unique story angles for feature placements
  • Be an agile multi-tasker able to work in a fast-paced environment and juggle multiple projects
  • Be a team player who supports all co-workers and champions the agency

Your main responsibilities will include:

  • Day-to-day client management and campaign execution
  • Managing and developing a very capable Account Executive and Press assistant/intern
  • Nurturing and expanding relationships with journalists across multiple sectors on a daily basis via email, phone and face to face pitches
  • Influencer, tastemaker and VIP engagement
  • Proactive, creative media outreach, pitching and story placement
  • Inputting in annual PR plans, contributing to strategy and creative direction for your clients
  • Educational trips to clients to research their destinations, represent the agency and discuss PR strategy
  • Managing client meetings and conference calls and acting as the main contact for day-to-day queries on the account
  • Organising and hosting seamless group media, influencer and tastemaker trips to client destinations
  • Seeking opportunities for well-matched creative activations and cross-sector brand partnerships
  • Managing client and co-hosted brand events
  • Drafting and editing compelling press releases, pitches, editorial and blog content
  • Attending media and industry meetings, networking events and travel trade fairs and conferences
  • Managing monthly reporting, administration, output and reviewing deliverables
  • Coordinating media schedules for client/press appointments and travel trade fair

Salary & Company Benefits :

  • Salary depending on experience
  • Bonus for new client introductions (10% of the first 12 months’ fee)
  • Recruitment bonus (£500 for introducing a successful candidate)
  • 22 days annual paid leave (25 including Christmas office closure) NB: holiday allowance increases with progression
  • Flexible/hybrid working with 2-3 core office days at 180 The Strand
  • Company pension scheme with employer contributions
  • Bi-annual performance reviews and progression planning
  • Quarterly training sessions with internal and external expertise
  • Regular team socials, inspirational away days and annual corporate retreat
  • Soho Works and Soho Friends membership including access to multiple workspaces across London and abroad, membership to 180 Heath Club, daily breakfast buffet, Thursday drinks trolley, weekly events programme including wellness classes, inspirational talks and networking events, special rates on members-only bedrooms at Soho House Hotels and Soho Studio Spaces, 20% off a selection of Soho House-owned restaurants, 15% off at Soho Home and Cowshed and member rates on spa treatments.