Daisy Bird


Daisy has nearly 20 years PR experience specialising exclusively in luxury travel, spa and hospitality brands. She has represented some of the most prestigious brands in the industry, most notably as the global agency lead for Four Seasons Hotels & Resorts, but also with Jumeirah, Raffles, Aman and GHM properties plus independent luxury hotel brands and boutique collections. In 2010, Daisy left the restrictions of corporate agency life to bring her wealth of experience, connections and creativity to a carefully curated collection of like-minded brands and introduce a more personalised, high-impact approach to the typical agency ethos. Well respected in the industry with an enviable (not-so-little) black book of contacts and a no nonsense results-driven approach, her consultancy service promises far more than PR results; BIRD clients are fast-tracked to the biggest consumer influencers and benefit from a wealth of knowledge that spans how to deliver the best customer journey to how to host award-deserving travel experiences.

Nina Derham

PR & Operations Director

Nina began her career in digital marketing for consumer and travel brands including Chanel, Audi, Turismo Madrid and Visit Scotland before making the move into travel PR in 2010. She has since spearheaded effective integrated PR campaigns for hotels, tour operators, tourist boards, airlines and travel publishers – from media launches and brand refreshes, to events and content creation campaigns – arming her with a real 360 degree understanding of the travel industry and a wealth of cross-sector contacts. Nina has a creative mind, a beady eye for a story and understands client needs far beyond traditional PR. She excels at combining strategic thinking and digital flair with sharp attention to detail and a practical approach to marrying PR activity with wider marketing plans and sales targets. A fluent Spanish speaker with extensive experience living and working in Spain and Latin America, Nina is responsible for top level media work, strategic development and delivery, team management, and consultancy across BIRD’s portfolio of clients.

Freya Costello

Senior Strategist

Freya first joined BIRD in 2013 as a graduate in International Development and fresh from a competitive placement at the BBC. Two years at BIRD gave her a solid foundation in communications before her appetite for adventure and passion for hospitality led her onto Dubai to join Four Seasons Hotels & Resorts as Communications Manager overseeing their hotels in the region. Freya re-joined BIRD in 2018 bringing her international and in-house experience back to the agency’s clients. With boundless energy and creativity, Freya takes a dynamic approach to reputation management with a particular skill for high-impact brand partnerships, celebrity engagement and helping clients develop creative guest experiences for compelling PR.  With a genuine passion for humanitarian and environmental causes, she is well suited to working with BIRD’s sustainably-minded clients.

Francesca Moore

Account Director

Francesca joined BIRD in 2016 as a Geography graduate from the University of Exeter, and has become an invaluable member of the team with her creative approach to strategic communications, love of the written word and innately curious nature. During her time at the agency, Francesca has worked on several high-profile client launches and secured and co-ordinated A-list media and digital influencer trips from both the UK and international markets,. With a savvy approach to digital media engagement, she has been integral in shaping brand voice for both the agency and a number of BIRD clients on social media. Francesca caught the travel bug at a young age, following extended periods of travel across Asia with her family. She has continued her globetrotting habits ever since, balancing her love of urban culture with a passion for wildlife and conservation.

Olivia Flanagan

Account Manager

Olivia joined BIRD in January 2020 from Charlotte Tilbury: a leading international beauty brand by a world-renowned makeup artist, recognised for its progressive approach to retail. Responsible for coordinating its global strategy in a period of exceptional growth, Olivia is tenacious and dynamic, with a proven track record of strategic execution across a multitude of countries, with a particular focus on social media and influencer marketing, as well as traditional PR. Personally, Olivia is passionate about wellness; in her spare time, she loves to practice yoga, attend wellbeing festivals and fitness classes, and scope out London’s latest wellness trends.

Sasha Kerman

Digital Marketing Manager

Sasha has eight years in-house marketing experience for luxury hospitality brands, firstly with Red Carnation Hotels and subsequently as Digital Marketing Manager for Rocco Forte.  Her experience spans website and blog development, user experience, social media strategy and training, content creation, online advertising, project management and amplification of strategic online marketing campaigns.  She is an avid traveller and hotel junkie, from a family of restauranteurs, so has an lifelong passion for hospitality and an innate understanding of the industry.  Sasha offers BIRD clients digital marketing consultancy and project management as required.