Testimonials

BIRD entered the picture at the perfect time. While the Marbella Club brand was mature in the eyes of the UK market, we were in need of refreshing our profile as our offering was evolving in new and exciting directions, like sustainability and well-being. Daisy’s innate sense of leadership and vision has helped us develop ideas from a fresh perspective, allowing us to reach a new pool of voices and partners to tell our story in an authentic way. Her talented team are connected in the most effortless way, as well as being incredible writers and passionate ambassadors. They have a firm grasp on how the industry really works and are always on hand to input creatively as our brand evolves.

BIRD has been working with us since January 2023, and they have exceeded our expectations from day one. Their strengths go far beyond PR and media relations – they excel in brand collaborations, communications and truly just ‘get it.’ The results speak for themselves, with strong, consistent coverage in top-tier media every month. They are true ambassadors for Pulitzer Amsterdam, with a relentless work ethic and a deep understanding of the travel industry. If you’re doubting – don’t. They are the agency you need!

It has been a pleasure to work with BIRD for the past few years. They are always proactive and very engaged in proposing fresh ideas to achieve great results for our hotel. We love to work with them; it’s a partnership to treasure and keep.

Our first hotel, Tea Trails, was launched without formal PR and awareness grew organically.  BIRD was recommended to support the launch of our second resort Cape Weligama, announce the formation of our new collection, Resplendent Ceylon, and lay the foundation for additional openings planned over the next few years. Despite my initial scepticism of the value PR could bring, I was quickly put at ease by their expert handling of the UK media launch mid-2014.  In addition to an amazing network of contacts, it’s their ability to strategise interesting angles that is impressive. Their organisation of an A-list group press trip to Sri Lanka in November 2014 was arguably the highest profile media trip ever brought to the country. The resulting editorials have been nothing short of fantastic. Cape Weligama enjoys a level of awareness beyond anything I’d dreamt of, thanks to the team at BIRD.

As an entrepreneur, one is naturally hands on and controlling on every detail. Having just launched a major hotel, it might seem surprising to acknowledge that I have actually been relatively ‘back-seat’ during the promotional process. This is entirely thanks to the remarkable abilities of Daisy Bird and her PR outfit. The extraordinary relationships that they have with journalists, their understanding of both their and our needs plus a savvy approach to business has resulted in a hugely successful launch and the creation of a global profile for our hotel.

We love working with BIRD. They are a group of talented, professional and fun ladies to work with.  They are passionate about our destinations and they have been able to transmit their passion and knowledge to the most renowned journalists in the UK. They have organized wonderful press trips that have turned into great press coverage and raised awareness of our products and brand to the English market.

BIRD was appointed in 2010 as our lead PR agency over 12 months out from the opening of Song Saa Private Island. The brief was to launch the brand in the UK and drive the global PR strategy for the resort. To say Daisy and her team delivered on that brief would be a gross understatement. During our first two years of working together, Song Saa was featured in over 500 articles globally, and close to 200 in the UK, with features in all the major travel magazines (Conde Nast Traveller, TTG Luxury, House and Garden’s Hotels by Design) lifestyle publications (Tatler, Harpers Bazaar, GQ, Vogue and Vanity Fair) and broadsheets (Financial Times, The Sunday Times, The Times, Daily Telegraph) as well as numerous online and social media coverage. The result has been substantial brand awareness converting directly into sales and a profitable business. Daisy’s passion, professionalism and drive to deliver results is unlike any other PR I’ve worked with and I simply cannot recommend BIRD highly enough.

I had the distinct honour to work closely with Daisy over many years on a variety of endeavours and projects for Four Seasons Hotels & Resorts.  These included: the development of effective broad-based strategies to elevate our brand awareness to the upscale UK consumer travel market as well as the professional trade, which supports it; the deployment of a public relations strategy for hotel launches located in Europe and the Middle East (including Florence, Istanbul and Beirut); and providing support to struggling hotels residing within distressed business environments.  Our professional relationship was based upon trust; we regarded Daisy as ‘family’ and any business would be most fortunate to have her as a member of their respective team.